Frequently asked questions

Your questions,
our answers

Everything you need to know before getting started: our method, the technologies, the profile assessment, the scientific framework, the 90-day journey, the logistics and our corporate solutions.

I.

The concept & the method

What is Superhuman Wellness, in one sentence?

A physiological optimization concept based in the Lake Geneva region, where the functional approach, functional and integrative micronutrition, technological biohacking and physical performance converge toward one thing: your biology, measured, understood and optimized.

We do not treat disease. We read what is silent and intervene before the symptom takes hold.

What is the MIIV method?

MIIV is our looped methodology, in four steps:

  • Measure, initial biometric assessment: in-depth questionnaire, body composition (BIA), heart rate variability (HRV) and VO₂ max if relevant for the profile.
  • Identify, cross-reading of your biometric data to isolate 2 to 3 priority levers.
  • Intervene, personalized protocol combining technologies and physical performance. Functional micronutrition, provided by our lead micronutritionist, is offered as a complement, in a separate consultation.
  • Validate, monthly assessments (30, 60 and 90 days), continuous objectivation of effects and readjustment.

It is a data-driven method, not a sequence of isolated sessions.

How is this different from a wellness coach?

A wellness coach works from feelings, motivation and generic advice. We work from your biomarkers, in collaboration with Dr Coester, with protocols selected on the basis of published studies. Two different logics; we complement coaching, we do not replace it.

Isn't this just trendy biohacking?

Biohacking is one of our four pillars: a concrete tool to better understand your biology and optimize it through scientifically validated levers. It is a direct application, anchored in your daily life, that turns data into action.

At SW, it is never an end in itself. A technology is only activated if your data justifies it, in connection with Dr Coester, with a measurement before and after. The objective: fewer protocols, better targeted, better measured.

Do I need to have a problem to get started?

On the contrary. The majority of our members are in good shape but want to function at their full potential: more energy, better cognition, restorative sleep, optimized body composition, slowed aging. We work as much on performance and prevention as on recovery.

Does Superhuman Wellness replace my regular medical follow-up?

No. We are complementary to your regular follow-up. We act on optimization and prevention. With your consent, we can share the results of your assessments with your practitioner.

II.

Profile assessment & journey

What is the profile assessment and how does it work?

The profile assessment is an online questionnaire of about 5 minutes, designed by Dr Denys Coester. It positions you on one of our 5 dominant biological profiles and guides the rest of the journey. It is free and without commitment.

What are the 5 biological profiles?

Five dominant biological terrains, identified from the profile assessment: The Drained (energy and vitality to rebuild), The Wired (nervous system in overdrive), The Rusted (accelerated aging, silent inflammation), The Plateaued (cognition and performance stagnating) and The Performer (high-end optimization). A dominant profile does not lock you in, it simply indicates where to start.

After the profile assessment, what happens?

You receive your profile by email along with a summary of your likely levers. Our team then offers you a free 15-minute discovery call to discuss the most suitable journey. No commitment is required at this stage.

How long does the program last?

Our reference journey runs over 90 days. This is the time required for biomarkers (inflammatory markers, body composition, HRV) to respond measurably to a protocol. At the end of this cycle, we define together the next steps to evolve toward other protocols according to your objectives.

From what age can one get started?

Our journeys are for adults aged 18 and over. The majority of our members are between 35 and 65 years old, but we also support young athletes and people in the second half of their professional life. Each protocol is adapted to the physiology of the individual.

Can I get started without taking the profile assessment?

Yes. You can contact us directly for a discovery call. But the profile assessment remains the fastest and most precise way to orient the first consultation, and it remains free and without commitment.

III.

Pillars & axes

What are the 4 pillars of Superhuman Wellness?
  • I. Functional medicine & longevity
  • II. Functional and integrative micronutrition
  • III. Technological biohacking
  • IV. Physical performance

Four levers, one direction: your biology.

What is functional medicine?

A medical approach that seeks the root cause of dysfunctions rather than masking symptoms. It relies on in-depth biological assessments (hormonal panels, inflammatory markers, epigenetics) and reasons at the scale of interconnected physiological systems. This is Dr Coester's angle in our team.

How is functional and integrative micronutrition different from simple supplementation?

Standard micronutrition prescribes a supplement for a deficiency. The functional and integrative version looks at the whole: intestinal absorption, cofactor status, inflammatory load, hormonal rhythms, genetics. It is a network reading, not a linear one. Learn more.

What place does physical activity hold in your protocols?

Central. Physical performance is one of our four pillars, not a side note. We calibrate effort on objective data (HRV, body composition, aerobic capacity, relative strength) so that each session serves a precise physiological objective: recovery, longevity, performance or recomposition. Learn more.

What are the 7 axes you optimize?

Seven physiological axes: Energy & metabolism, Sleep & recovery, Stress & nervous system, Cognition & focus, Hormones & balance, Body composition, Longevity & prevention. We identify 2 to 3 priority axes based on your assessment, not all at once. Detail.

I already train with a coach, is this complementary?

Yes. Your coach handles technique and motivation. We add the biological layer: your data (HRV, body composition, recovery) allows us to tell you when to push, when to ease off, and what your body responds to best. The two approaches reinforce each other.

Is there specific support for women?

Yes. Emmanuelle Ghesquière, our micronutritionist, specializes in female physiology: hormonal cycles, perimenopause, thyroid balance, specific fatigue. The micronutrition protocols are adapted to each life phase. Learn more.

IV.

Technologies & safety

How many technologies do you use?

Ten scientifically validated technologies, grouped into three families: diagnostic (HRV analysis, body composition analysis (BIA), thermography, genomic assessment, microbiome analysis), neuro-cognitive (neurofeedback, heart coherence), and recovery & cellular (photobiomodulation, localized cryotherapy, vagal stimulation). See the full list.

Is neurofeedback safe?

Yes. Neurofeedback is non-invasive and delivers no electrical signal into the brain; it reads brain waves through surface electrodes and gives you visual or auditory feedback. It is biofeedback, not stimulation. The only documented side effect: a slight transient mental fatigue after the first sessions.

Photobiomodulation, what is it exactly?

An exposure to specific wavelengths of red and near-infrared light, which stimulate the mitochondrial production of ATP. Documented effects include muscle recovery, skin quality, inflammatory modulation. We use professional-grade equipment, not consumer panels.

Are there any contraindications?

Some technologies have targeted contraindications: pregnancy, pacemaker, active cancers, unstabilized epilepsy, immunosuppressive treatments. These items are systematically reviewed during the initial consultation. In case of doubt, the protocol is adapted or the technology excluded. See our Safety page.

Do you measure VO2max?

Yes, the measurement of VO₂ max is integrated into our offer when it provides relevant information for the profile being followed. It is added to the other reference markers we systematically work with: functional aerobic capacity, HRV and body composition, which reliably reflect your cardio-metabolic state.

V.

Team & scientific framework

Who makes up the Superhuman Wellness team?

Three voices that listen, one single protocol for you:

  • Dr Denys Coester, specialized in preventive medicine and longevity, contributes to the scientific framework of every protocol.
  • Rémy, founder, leads the physical performance and technological biohacking pillars.
  • Emmanuelle Ghesquière, micronutritionist, designs the functional and integrative micronutrition strategies.

Detail on the Our Story page.

Is each protocol validated by an expert?

Yes, systematically. No protocol is deployed without scientific framing: Dr Coester validates the choice of technologies and the medical framework of the approach, while Emmanuelle Ghesquière, micronutritionist, validates the functional micronutrition strategies. See the supervision.

VI.

Results & follow-up

How long before the first effects are felt?

It depends on the axis being worked on. Energy and sleep often respond in 2 to 4 weeks. Biomarkers shift between 30 and 60 days. Deeper transformations (body composition, epigenetics, longevity) are measured at 90 days and beyond. We give a precise estimate for your protocol during the debrief.

How do you objectively measure progress?

Each month, we re-measure the key biometric data: body composition, HRV (heart rate variability) and cardio-respiratory capacities. Depending on your profile and the priority levers identified, cognitive markers may be added to the follow-up. A blood and hormonal assessment is available as a complement, within the medical follow-up offered by Dr Coester. The quantified before/after comparison remains our only judge of effectiveness: if a marker has not moved, we tell you and we readjust.

What happens if a protocol does not work?

This is exactly what the 4th step of MIIV, Validate, is for. If a marker has not responded, we analyze why (adherence, dose, interaction, unseen underlying cause) and revise the protocol.

Do you have concrete results to show?

Yes. Each member leaves with a quantified before/after report (biomarkers, body composition, HRV, cognitive). The studies on which we base our protocols are published in our Blog & Studies section. We only promise what we can measure.

What is the follow-up after 90 days?

Two options: a maintenance program (quarterly consultation + targeted measurements) or a new 90-day cycle on another priority axis. We do not lock you into a subscription, you decide at each cycle.

VII.

Pricing & logistics

How much does a program cost?

The journeys are quoted on request, because each protocol is personalized: the number of technologies, the density of follow-up and the complexity of the assessment vary according to your profile. The detailed quote is provided after the discovery call, without commitment.

What are the rates for micronutrition consultations?

Micronutrition consultations are provided by our lead micronutritionist, Emmanuelle Ghesquière, and are billed separately from the journey.

Public rates:

  • Initial consultation (1h15): 180 CHF
  • Follow-up consultation (45 min – 1h, in person or teleconsultation): 130 CHF
  • Pack of 4 sessions (1 initial + 3 follow-ups): 540 CHF

Preferential rates for SW journey clients (about −22%):

  • Initial consultation (1h15): 140 CHF
  • Follow-up consultation (45 min – 1h, in person or teleconsultation): 100 CHF
  • Pack of 4 sessions: 420 CHF

A detailed invoice is issued at each consultation for any procedures with your complementary insurance.

Is the biological assessment included?

Yes. The basic biometric assessment, which includes an in-depth questionnaire, body composition (BIA), heart rate variability (HRV) and cardio-respiratory capacities if relevant, is included in all our journeys. Depending on your profile and the priority levers identified, cognitive markers may be added to the follow-up. The blood and hormonal assessment is not included in the basic journey: it is available as a complement, within the medical follow-up offered by Dr Coester. The results are interpreted during the debrief consultation.

Is it reimbursed by insurance?

Some consultations may be eligible for reimbursement depending on your mandatory health insurance (LAMal) and complementary insurance (LCA) coverage in Switzerland. Technologies and micronutrition are generally not reimbursed, except under specific complementary insurance conditions. We issue detailed invoices to facilitate your procedures.

Where do consultations take place?

In person in the Lake Geneva region for the biometric assessment and technology sessions. Follow-up consultations and micronutrition consultations can be done by videoconference.

Can one book online?

Yes. You can book directly a discovery call slot (15 min, free) or an initial consultation from our online calendar, accessible on every page of the site. You choose your time slot, without waiting for a reply.

How many sessions per week?

It depends on your protocol and your objectives: 1, 2 or even 3 sessions per week during the active phase (technologies + physical performance), then a more spaced-out follow-up. The frequency is defined with you at the assessment debrief; it adapts to your schedule, not the other way around.

How does the first appointment go?

A 15-minute discovery call, free, to understand your objectives and answer your questions. If it's a match, we plan your biometric assessment (about 2h on site). You leave with a full report within 48h and your personalized protocol.

Can I cancel or suspend my journey?

Yes. The precise conditions are written in your contract. We always favor postponement (travel, personal contingency) over cancellation, to preserve the biological continuity of the protocol.

VIII.

Companies (B2B)

What is Superhuman Wellness's B2B promise?

Transform the wellness of your employees into a measurable advantage for the company: energy, recovery, reduction in absenteeism, engagement. With one requirement: objectivized data and a tracked ROI. Detail.

How does the 90-day pilot work?

On a pilot group (typically 10 to 30 volunteer employees), we deploy initial assessments, personalized protocols and final assessments. The company receives an aggregated, anonymized report with the key indicators (energy, sleep, stress, perceived productivity) and an ROI estimate.

Will my employer have access to my personal data?

No, never. Individual data is strictly confidential and protected by strict confidentiality. The company only receives aggregated and anonymized indicators across the group. No employee can be identified.

What is the documented ROI?

A frequently cited meta-analysis (Baicker, Cutler, Song 2010, Health Affairs) establishes an average return of 3.27 for every franc invested in corporate wellness programs, through the reduction of absenteeism and presenteeism. Important note: more recent and methodologically rigorous studies (Thonon et al. 2023) find a positive ROI in only 56.5% of analyzed cases, suggesting results vary with methodological rigor. Our ROI calculator on the Companies page adapts this model to your structure.

We are a small team, is this for us?

Yes. We support structures of 5 to 500 employees. For small teams, we offer more flexible formats (packaged individual assessments, conference + workshop, key-executive package). The prerequisite is the genuine commitment of management, not size.

IX.

Confidentiality & data

Where is my data stored?

Your data is hosted on servers located in Switzerland, compliant with the FADP (Federal Act on Data Protection) and confidentiality requirements. No data is transmitted to a commercial third party.

Can I retrieve or delete my data?

Yes, at any time. You have a right of access, rectification and deletion over all of your data. A written request to the team is enough. Swiss retention obligations apply for follow-up records.

How long is my data kept?

Your biometric and follow-up data is kept for the duration of our contractual relationship, then archived for 10 years in accordance with applicable Swiss legal requirements for follow-up records (art. 12 LiMedPr and nFADP). Beyond that, it is securely deleted. You may request its early erasure at any time, subject to our legal retention obligations.

Is my data transferred abroad?

The main hosting of your data (records, assessments, follow-ups) is carried out in Switzerland, at Infomaniak. Some technical tools (online booking, messaging) may be hosted within the EU or benefit from equivalent guarantees within the meaning of the nFADP. No sensitive biometric data is transferred outside the European Economic Area without your express consent.

What happens in the event of a leak or breach of confidentiality?

In accordance with the nFADP, any security breach presenting a risk to your rights is notified to the Federal Data Protection and Information Commissioner (FDPIC) as soon as possible. You are personally informed if the breach presents a high risk to you. Our infrastructure follows ISO 27001 security standards.

Can I appear in your testimonials, photos or communication materials?

Only with your written consent, freely given and revocable at any time. No testimonial, photo, video or data concerning you is used for communication or commercial purposes without your express prior agreement. You retain a right to your image and to erasure, in accordance with the nFADP and the Swiss Civil Code.

X.

Legal & medical framework

Is SW a medical practice or a care center?

No. Superhuman Wellness offers wellness, physiological optimization and prevention support. These interventions do not constitute either a diagnosis or a medical treatment and in no case replace a consultation, follow-up or treatment by a qualified healthcare professional.

Does the SW program replace medical follow-up?

No, never. Our approach is complementary and preventive. It does not replace the follow-up of your treating physician, your specialists or any healthcare professional in charge of your situation. Any diagnosed pathology must be the subject of separate medical follow-up.

What should I do if I am currently under medical treatment?

You must indicate this in the initial health questionnaire. No ongoing medical treatment should be interrupted, modified or adjusted without prior advice from the professional who prescribed it. Our role is to coordinate our approach with your existing medical follow-up, never to replace or contradict it.

Who validates SW protocols?

Dr Denys Coester, anesthesiologist-intensivist specialized in preventive medicine and longevity, validates the framework of the protocols and ensures the scientific framework of the proposed approach. This framework does not constitute medical care within the meaning of the Swiss Medical Professions Act (MedBG/LPMéd): it guarantees that the proposed framework respects safety rules and good practices.

Are there contraindications, and who assesses them?

Yes. Some technologies present contraindications (pregnancy, breastfeeding, pacemaker wearing, epilepsy, anticoagulant treatments, active pathologies, etc.). A detailed health questionnaire is completed before any protocol, then validated by our referring physician. The detail appears on the Safety & contraindications page.

Do you reserve the right to refuse certain profiles or technologies?

Yes. We reserve the right not to offer certain technologies or not to support certain situations when it does not seem to us either safe or appropriate (pregnancy, breastfeeding, formal contraindication, pathology requiring specialized follow-up, etc.). Where appropriate, we direct you to the competent professionals.

Do you guarantee measurable results?

No. Our protocols aim to improve your wellness and your physiological optimization. Results vary according to your biological profile, your personal commitment and the maintenance of a consistent lifestyle between sessions. No result can be guaranteed, but every change is measured and documented objectively.

Are the supplements you recommend medications?

No. The supplements that may be recommended within a micronutritional follow-up are foodstuffs within the meaning of Swiss law. They are neither medications, nor intended to prevent, diagnose, treat or cure a disease. Their use must fall within an approach of prevention and nutritional balance.

What should I do in case of an unusual symptom during a protocol?

Any unusual or worrying symptom during a protocol must be reported immediately to our team and to your treating physician. In case of emergency or sign of severity (chest pain, malaise, neurological disorders, etc.), dial 144 without delay. Superhuman Wellness is not an emergency or care service.

Can my data be transmitted to my doctor, my employer or my insurance?

No individual data is transmitted to a third party without your express, free and prior consent. You may request the transmission of your data to your treating physician if you wish. In a corporate context (B2B), only aggregated and anonymized data is communicated to the employer, never individual information.

Is SW follow-up reimbursed by my health insurance?

Our services are not recognized by mandatory health insurance (LAMal). Depending on your complementary insurance (LCA) coverage and on the accreditations of the practitioners concerned, some consultations (in particular micronutrition) may be eligible for partial reimbursement. We issue detailed invoices to facilitate your procedures with your insurance.

Disclaimer

Superhuman Wellness offers wellness, physiological optimization and prevention support. These interventions do not constitute either a diagnosis or a medical treatment and in no case replace a consultation, follow-up or treatment by a qualified healthcare professional.

No ongoing treatment should be interrupted or modified without the advice of the professional who prescribed it. Any supplements that may be recommended are foodstuffs, not medications.

In case of medical emergency: dial 144. For details on contraindications, consult the Safety & contraindications page.

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Our team replies within 24h, in complete confidentiality.